Results of search for 'su:"Customer relations"'

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	1.	How to deliver on time : management skills library by Sydney Paulden. by Paulden, Sydney Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Gower Press Limited ; 1977 Availability: Items available for loan: BHC Library (1)Call number: 658.812 PAU. Place hold Add to cart (remove)
	2.	Simple ways to manage your service customers by Promod Batra. by Batra, Promod Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi ; Think ; 1996 Availability: Items available for loan: BHC Library (1)Call number: 658.812 BAT. Place hold Add to cart (remove)
	3.	Customer relationship management (CRM) / by K.Balasubramaniyan, S.Usha Priya and K.Hema. by Balasubramaniyan, K Series: 21st Century Management Series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Trichy : Gigo, 2003 Availability: Items available for loan: BHC Library (1)Call number: 658.812 BAL. Place hold Add to cart (remove)
	4.	The Customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / by Harvey Thompson. by Thompson, Harvey Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Tata McGraw Hill Publishing Company Ltd., 2000 Availability: Items available for loan: BHC Library (1)Call number: 658.812 THO. Place hold Add to cart (remove)
	5.	Customer service best practices : case studies and strategies / edited by Ron Zemke and John A. Woods. by Zemke, Ron Woods, John A Material type: Text; Format: print ; Literary form: Not fiction Publication details: Mumbai : Jaico Publishing House, 2004 Availability: Items available for loan: BHC Library (1)Call number: 658.812 CUS. Place hold Add to cart (remove)
	6.	Keeping customer happy : strategies for success / by Jacqueline Dunckel and Brian Taylor. by Dunckel, Jacqueline Taylor, Brian Edition: 2ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Mumbai : Jaico Publishing House, 2003 Availability: Items available for loan: BHC Library (1)Call number: 658.812 DUN. Place hold Add to cart (remove)
	7.	How to turn customer service into customer sales / by Bernard Katz. by Katz, Bernard Material type: Text; Format: print ; Literary form: Not fiction Publication details: Mumbai : Jaico Publishing House, 2004 Availability: Items available for loan: BHC Library (1)Call number: 658.812 KAT. Place hold Add to cart (remove)
	8.	Customer service nightmares : 100 tales of the worst experiences possible and how they could have been fixed / by Nancy Friedman. by Friedman, Nancy Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Viva books private limited, 2004 Availability: Items available for loan: BHC Library (1)Call number: 658.812 FRI. Place hold Add to cart (remove)
	9.	Why Crm doesn`t work : how to win by letting customers manage the relationship by Frederick Newell. by Newell, Frederick Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Kogan Page ; 2004 Availability: Items available for loan: BHC Library (1)Call number: 658.812 NEW . Place hold Add to cart (remove)
	10.	Call center operations : a guide for your journey to best-practice processes / by Becki Hack, Peggy Newton and Trip Wyckoff by Hack, Becki Newton, Peggy Wyckoff, Trip Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Tata McGraw Hill Publishing Company Ltd., 2000 Availability: Items available for loan: BHC Library (1)Call number: 658.812 HAC. Place hold Add to cart (remove)
	11.	No cover image available Creating customer delight : the how and why of crm by Rakesh Seth and Kirti Seth. by Seth, Rakesh Seth, Kirti Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi ; Response ; 2005 Availability: Items available for loan: BHC Library (2)Call number: 658.812 SET, ... Place hold Add to cart (remove)
	12.	Improving customer satisfaction, loyalty and profit : an integrated measurement and management system by Michael D Johnson and Anders Gustafsson. by Johnson, D Michael Gustafsson, Anders Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco ; Jossey-Bass Publishers ; 2000 Availability: Items available for loan: BHC Library (1)Call number: 658.812 JOH. Place hold Add to cart (remove)
	13.	Customer value investment : formula for sustained business business by Gautam Mahajan by Mahajan, Gautam Edition: 1ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi ; Response ; 2008 Availability: Items available for loan: BHC Library (1)Call number: 658.812 MAH. Place hold Add to cart (remove)
	14.	Crm in real time : empowering customer relationships by Barton J Goldenberg. by Goldenberg, Barton J Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi ; Reference Press ; 2009 Availability: Items available for loan: BHC Library (1)Call number: 658.812 GOL. Place hold Add to cart (remove)
	15.	Customer relationship management: concepts and application by Kumar Alok Sinha Chhabi Sharma Rakesh Edition: 1ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi ; Biztantra ; 2009 Availability: Items available for loan: BHC Library (1)Call number: 658.812 KUM. Place hold Add to cart (remove)
	16.	Nuts and bolts of CRM : customer relationship management by Dhruv Nath by Nath, Dhruv Edition: 1ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Mumbai ; Tata Mcgraw Hill ; 2010 Availability: Items available for loan: BHC Library (1)Call number: 658.812 NAT. Place hold Add to cart (remove)
	17.	Marketing, sales and customer service by Neil Russell-Jones. by Russell-Jones, Neil Edition: 2ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi ; Ane ; 2009 Availability: Items available for loan: BHC Library (1)Call number: 658.812 RUS. Place hold Add to cart (remove)
	18.	No cover image available Providing Exceptional Customer Service by Rowson Pauline Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi ; Infinity Books ; 2011 Availability: Items available for loan: BHC Library (1)Call number: 658 ROW. Place hold Add to cart (remove)
	19.	Customer relationship management : concepts and cases by Alok Kumar Rai. by Kumar, Rai Alok Edition: 2ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi ; PHI Learning Private Limited ; 2013 Availability: Items available for loan: BHC Library (1)Call number: 658.812 KUM. Place hold Add to cart (remove)
	20.	Little book of big : customer satisfaction measurement by Ajit Rao and Subhash Chandra. by Rao, Ajit Chandra, Subhash Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Sage ; 2012 Availability: Items available for loan: BHC Library (2)Call number: 658.812 RAO, ... Place hold Add to cart (remove)

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Your search returned 28 results.