Why Crm doesn`t work : how to win by letting customers manage the relationship by Frederick Newell.

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Material type: Text

TextPublication details: London; Kogan Page; 2004Description: 263pISBN:

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Holdings
Item type	Current library	Call number	Status	Notes	Date due	Barcode
Books	BHC Library	658.812 NEW (Browse shelf(Opens below))	Available	Management		78126

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