Little book of big : customer satisfaction measurement by Ajit Rao and Subhash Chandra.

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Material type: Text

TextPublication details: London; Sage; 2012Description: 164pISBN:

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Holdings
Item type	Current library	Call number	Status	Notes	Date due	Barcode
Books	BHC Library	658.812 RAO (Browse shelf(Opens below))	Available	Management		103797
Books	BHC Library	658.812 RAO (Browse shelf(Opens below))	Available	Management		119564

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