000			00713nam a2200265Ia 4500
003			OSt
005			20240318140756.0
008			230819s9999 xx 000 0 und d
020			_a9780618260454
040			_cBHC
082			_a658.81 _bAND
100			_aAnderson, Rolph E.
245		0	_aPersonal selling _b: achieving customer satisfaction and loyalty _cby Rolph E Anderson and Alan J Dubinsky.
260			_aNew York
260			_bHoughton Mifflin Co
260			_c2004
300			_a504p
650			_aManagement
650			_aMarketing management
650			_aSales management
650			_aPersonnel sales
650			_aPersonal selling
700			_aDubinsky, Alan J.
942			_cBK _2ddc
999			_c159713 _d159711