Customer service nightmares : 100 tales of the worst experiences possible and how they could have been fixed / by Nancy Friedman.

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Material type: Text

TextPublication details: New Delhi : Viva books private limited, 2004.Description: 149 pISBN:

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Holdings
Item type	Current library	Call number	Status	Notes	Date due	Barcode
Books	BHC Library Central Library	658.812 FRI (Browse shelf(Opens below))	Available	Management		75818

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