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1.
Total quality : management, organization, and strategy / by James R. Evans and James W. Dean. by
Edition: 2ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Australia : Thomson, 2002
Availability: Items available for loan: BHC Library (1)Call number: 658.4013 EVA.

2.
Total quality: management, organization, and strategy by
Edition: 2ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Australia ; Thomson ; 2006
Availability: Items available for loan: BHC Library (3)Call number: 658 EVE, ...

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