Klassen Robert D <br/><br/>
Cases in operations management 

 - 1ed. 
 - London  Sage  2006 
 - 425p 
<br/><br/><label>ISBN: </label>9788178298641 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Operation management <br/>Customer value
<br/><br/><label>Dewey Class. No.: </label>658.5  / KLA